Version conflicts can occur when a file is simultaneously in use by multiple parties and a new version for the file is saved and uploaded from two separate locations. It is also possible to have version conflicts with a single user if the user has multiple TeamDrive installations.
A quick and efficient way to locate and resolve a version conflict is to use the search function and filter for “Conflicted or Invalid Paths”.
A version conflict can be resolved using the “Make Current” function in the versions list view. “Make Current” makes the selected version the current version and resolves the conflict. Afterwards, TeamDrive will recognize the changes and continue to sync the file just as before.
To resolve a version conflict, please do the following:
- Navigate to “Active Spaces”.
- Locate the file with the version conflict.
- Hover the mouse over the file (on iOS and Android swipe the file from right to left) and click on “i” to open the file’s “Information” page. Click on “Versions”.
- Locate the version you wish to set as the current version.
- Hover the mouse over the version (on iOS and Android swipe the file from right to left) and click on check mark (“Make Current”) to make this version the current version.