Synqion and TeamDrive are both cloud solutions that currently run independently of each other. As a Synqion user, you can switch to TeamDrive at any time. The latest TeamDrive app makes it easy to migrate from Synqion to TeamDrive. We have designed the migration so that you can continue to work with all existing Spaces and your members unchanged. Your encrypted files are currently stored in a data center in the United States. This remains untouched and you can even expand the storage space as usual.
Switching to TeamDrive offers you a long-term perspective with ongoing software enhancements and regular updates. We are also happy to provide you with cloud storage space in Europe.
The next steps:
- You can use your products as before and no changes are required initially. A new Synqion software update version 5.1.1 is available for download and offers you the same technology as TeamDrive.
- TeamDrive will continue existing contracts until the end of the current contract term. You do not need to change your existing contract. You can use the service for the period you have booked and will receive an offer to extend your contract at the end of your subscription.
- If you do not accept our offer, your subscription will be terminated at the end of the current contract period. If you have canceled before this date, you will not receive a renewal offer from TeamDrive Systems.
In addition, we provide you with a simple migration path to the TeamDrive software. You can switch software at any time. Here you can find the migration instructions with a short tutorial video. During the migration, the Synqion name of the software and the local AppData folder will be changed. Your Spaces, keys and members in the Spaces remain untouched.
How to:
- Quit the Synqion application. Attention: Exit completely (e.g. in Windows via the tray icon in the taskbar).
- Download the latest version of TeamDrive here, suitable for your operating system: https://teamdrive.com/download
- Install TeamDrive. In most cases, the default settings can be retained.
- Now start TeamDrive. TeamDrive will immediately recognize that you have installed Synqion and offer you the migration directly. Be sure to continue with the migration at this point!