To Restore a Space from Scratch
please do the following:
- Navigate to “Active Spaces”.
- Hover the mouse over the desired Space (on iOS and Android swipe the Space from right to left) and click on “i” to open the Space’s “Information” page.
- Scroll down and click on “Restore” > “Advanced” > “Rejoin from scratch”.
- During a restore, the existing local Space folder is renamed to “_backup” and all files located in the Space at that time will remain in the renamed folder. With that said, any file changes that were not uploaded before the Space restoration was started must be manually added (e.g. by using drag and drop) to the newly restored Space. As the restoration process continues a new Space folder with the original name will be created and the Space’s contents will be either downloaded from the server or copied from the “_backup” folder. However, only those files and file versions which can be found on the server will be copied over from the “_backup” folder.
- When restoring a Space from scratch the entire log history of a Space is read. Join times can vary depending on how many events there are in the Space i.e. how big the history is.
To Restore a Space Simply (Simple Restore)
please do the following:
- Navigate to “Active Spaces”.
- Hover the mouse over the desired Space (on iOS and Android swipe the Space from right to left) and click on “i” to open the Space’s “Information” page. Scroll down and click on “Restore”.
- During a restore, the existing local Space folder is renamed to “_backup” and all files located in the Space at that time will remain in the renamed folder. With that said, any file changes that were not uploaded before the Space restoration was started must be manually added (e.g. by using drag and drop) to the newly restored Space. As the restoration process continues a new Space folder with the original name will be created and the Space’s contents will be either downloaded from the server or copied from the “_backup” folder. However, only those files and file versions which can be found on the server will be copied over from the “_backup” folder.
- When a space is fully restored, the entire log history of the space is read. The time it takes may vary depending on how many events are in the space, i.e. how large the history is. For very large Spaces, recovery may take some time!