A few common Linux issues with Version 4.6.x of TeamDrive:

  1. The start menu shortcut located under the path /usr/bin/teamdrive no longer starts TeamDrive, because the shortcut points to a path, which no longer exists. Please change the path the shortcut points to from
    • /opt/teamdrive/teamdrive to /opt/teamdrive/TeamDrive.bin.
  2. The Qt version we are currently using in TeamDrive supports High-DPI monitors. This can, however, lead to the program incorrectly identifying supported resolutions.
    • More info regarding Qt and High-DPI can be found here: https://wiki.archlinux.org/index.php/HiDPI#Qt_5.
    • Starting the program with QT_SCALE_FACTOR=0.9 teamdrive will allow you to scale down the resolution a bit. You should play around with the scale factor value (e.g. 0.9) and determine which scale factor works best for you.
  3. On Ubuntu 18 there is a problem with a library, which results in the following error message:
    • symbol lookup error: /usr/lib/x86_64-linux-gnu/libxcb-dri3.so.0: undefined symbol: xcb_send_request_with_fds.
    • Other applications encounter the same issue as well: https://github.com/ValveSoftware/steam-for-linux/issues/4816#issuecomment-273339781.
    • Setting the environment variable LIBGL_DRI3_DISABLE=1 should remedy this issue.
    • We were able to fix the below mentioned issue (issue #3) “undefined symbol: xcb_send_request_with_fds” late last week. A new version containing the fix was built and the issue should be fixed in TeamDrive versions 4.6.7.2359 and above.

Prefer a video tutorial instead? Video tutorials can be found on our TeamDrive Video Tutorials page and on our TeamDrive YouTube channel.

Have more questions? Well, we’ve got answers! Visit the TeamDrive FAQ page and see if we have already answered your questions. Don’t forget to use the search bar to refine your search.